Team Member 360 Feedback Questionnaire

Team Member 360 Feedback Questionnaire

When you are looking to review a team member you need a 360-degree survey designed specifically for them. By selecting the 360 Instant, Team Member review you can be sure that the behavioural competencies they are review against will reflect the work that they do and the tasks they are involved in.

For us, we see team members or people with no people management responsibility as those likely to:

  • Understand the purpose and objectives of their role;
  • Carry out agreed tasks and activities to the required standard;
  • Work to timescales, budgets and other constraints;
  • Keep their manager and other team members informed of progress;
  • Work collaboratively with others in the team to achieve results;
  • Contribute to successful communication;
  • Work in a positive and constructive manner;
  • Manage own professional development;
  • Work within the organisation’s policies and procedures.

The competencies assessed

The Team member 360 feedback questionnaire covers the 12 competencies of our Progress International Competency Framework and includes statements (or behavioural indicators) which are relevant for use with team members.

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Explore our Team Member 360 Feedback Questionnaire

People Focus

Works with others to deliver results; empowering, motivating and encouraging high quality performance. Creates a climate of support and accountability. Adapts own working style to take account of the needs of others. Team working, support, welfare and wellbeing issues.

Scored questions

  1. Works with others to deliver results
  2. Takes corrective action when performance is slipping
  3. Contributes to a climate of support and mutual accountability
  4. Adapts own working style to take account of the needs of others
  5. Contribute to the work of the team working
  6. Supports others and is considerate of their welfare and well being

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Results Focus

Understands what results are important, and focuses resources to achieve them. Delivers financial targets and achieves agreed performance indicators, contributes to success of the business. Actively seeks ways to improve results.

Scored questions

  1. Understands what results are important
  2. Uses resources effectively to achieve results
  3. Achieves agreed targets and performance indicators
  4. Contributes to success of the business
  5. Actively seeks ways to improve results
  6. Looks for ways to improve results when they could be better

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Leadership Focus

Sets clear goals and objectives linked to the business’s vision.  Encourages, supports and inspires others to develop confidence, capability and to realise their full potential. Makes timely decisions that deliver the desired outcomes. Demonstrates positive characteristics and behaviours such as resilience, ethics and integrity, creativity and innovation.

Scored questions

  1. Encourages, supports and inspires others to realise their full potential
  2. Demonstrates resilience, ethics and high levels of personal integrity
  3. Is a credible role model for colleagues
  4. Is visible and accessible to other team members
  5. Acts decisively and effectively to resolve challenging situations
  6. Works with the whole organisation in mind not just their own team

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Communication Focus

Demonstrates the ability to communicate clearly and effectively with a diverse range of people and takes account of their views. Uses well reasoned arguments to convince and persuade where necessary to achieve desired outcome

Scored questions

  1. Contributes positively to team discussions and meetings
  2. Adapts own communication to suit the needs of others
  3. Shares relevant information with others in a timely manner
  4. Keeps managers and colleagues informed of operational issues which may affect performance
  5. Offers constructive feedback to others where appropriate
  6. Is receptive to feedback from others

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Customer Focus

Meets customer’s needs; is committed to putting customers first; takes responsibility for delivering customer satisfaction; develops productive customer relationships and customer loyalty; delivers a consistently high quality service to external and internal customers

Scored questions

  1. Demonstrates commitment to putting customers first
  2. Takes responsibility for delivering customer satisfaction
  3. Develops productive customer relationships and customer loyalty
  4. Delivers a consistently high quality service to external and internal customers
  5. Responds promptly and appropriately to customer feedback
  6. Identifies ways to improve customer service

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Professional Development Focus

Evidences a high level of technical and professional skills/knowledge in job-related areas; keeping abreast of current developments and trends in area of expertise. Demonstrates commitment to personal and professional development.

Scored questions

  1. Evidences a high level of technical and professional skills/knowledge in job-related areas
  2. Keeps abreast of current developments and trends in area of expertise
  3. Demonstrates commitment to personal and professional development
  4. Uses appraisal to review performance and development needs
  5. Shares best practice with colleagues
  6. Supports colleagues to achieve their development goals

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Resource Focus

Manages resource to deliver organisational objectives. Evidences value for money through resource procurement and utilisation. Plans resource development considering environmental impact and green issues.

Scored questions

  1. Works in the most efficient manner to deliver the required results
  2. Proactively seeks new ways to minimise environmental impact
  3. Complies with all relevant policies and legal requirements
  4. Minimise waste wherever possible
  5. Demonstrates a commitment to delivering value for money
  6. Manages risk appropriately

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Personal Management Focus

The reflective leader, emotionally aware, displays resilience in a range of situations, is open and honest, develops relationships and networks, uses own time effectively

Scored questions

  1. Is open and honest
  2. Develops effective working relationships
  3. Networks across the organisation
  4. Uses own time effectively
  5. Demonstrates awareness of their own strengths and weaknesses
  6. Manages own emotions and the impact of your behaviour on others

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Creativity Focus

Is able to consider new approaches, challenge existing practice, encourage others to explore future vision. Creative thinking involves re-examining traditional strategies and practices, and proactively looking for new ideas and ways to improve products, services, and work processes.

Scored questions

  1. Is able to consider new approaches and ways of working
  2. Is willing to constructively challenge existing practice if there is a better way of doing it
  3. Encourages and actively assists others to explore new ways of working
  4. Finds creative solutions to problems where appropriate
  5. Celebrates success
  6. Is willing to try new approaches to work

Free text question

  1. Can you provide examples of their behaviour, actions or performance that would support your responses in this area?

Qualitative Questions

Free text question

  1. In your view what are this persons key strengths?
  2. In your view what would this person need to stop doing to be a more effective in their role?
  3. What do you believe are this persons 3 key development needs?
  4. What other constructive feedback would you like to provide to this individual?